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Useful Links & Contacts

 

Organisation Issue Contact Details
Animal & Veterinary Service (AVS), managed by NParks
  • Stray dogs
  • Feeding of pigeons
  • Animal-related issues
 Tel: 1800 476 1600 (24-hours)
Submit your feedback at
https://www.nparks.gov.sg/avs/feedback
Community Clubs (CC)
  • Residents’ Network (RN) matters

Bukit Batok CC
21 Bukit Batok Central
Singapore 659959
Tel: 6564 6317

Bukit Batok East CC
23 Bukit Batok East Avenue 4
Singapore 659841
Tel: 6565 9330

Clementi CC
220 Clementi Avenue 4
Singapore 129880
Tel: 6776 2517

Jurong Green CC
6 Jurong West Avenue 1
Singapore 649520
Tel: 6569 3806

 

Yuhua CC
90 Boon Lay Way
Singapore 609958
Tel: 6560 4490
Community Mediation Centre
  • Mediate disputes between neighbours
 Tel: 1800-CALL-LAW
(1800-2255-529)
Apply for mediation here
Housing and Development Board (HDB)
  • Lease and tenancy matters (sale / resale / sub-letting)
  • Housing finance matters
  • Provision of carpark lots
  • Season parking
  • Renovation permits
  • Keeping of pets
  • Noise from neighbouring units
  • Unauthorised parking at loading / unloading bays, service roads
  • Upgrading programmes (HIP, LUP)
 Jurong West HDB Branch Office
Blk 518A Jurong West Street 52
#02-01 Singapore 641518
HDB | Feedback Form
Tel: 1800-225 5432
(Weekdays: 8am-5pm)
Jurong Polyclinic
  • Medical care
 190 Jurong East Avenue 1
Singapore 609788
Tel: 6663 6847
Land Transport Authority (LTA)
  • Pedestrian crossings, overhead bridges,underground passes
  • Road maintenance
  • Traffic lights
  • Street lights
  • Requests for bus services / bus stops

Tel: 1800-CALL LTA
(1800-2255 582)

Submit your feedback at
https://www.lta.gov.sg/feedback
Municipal Services Office (MSO)
  • Allow public to provide feedback on municipal-related issue
 Download OneService App
https://www.oneservice.sg
National Crime Prevention Council
  • Scam-related advice
 Tel: 1800-722-6688
National Environment Agency (NEA)
  • Air, construction noise, water pollution
  • Recycling programme
  • Littering, high-rise littering
  • Smoking in lifts, lift lobbies, playgrounds
  • Mosquito breeding

Tel: 1800-CALL NEA
(1800-2255 632)

 

 

Submit your feedback at
https://www.nea.gov.sg/corporate-functions/feedback
National Parks Board (NParks)
  • Park connectors
  • Town parks / gardens
  • Trees, shrubbery along the main roads
 Tel: 1800-471 7300
Email: nparks_mailbox@nparks.gov.sg
Singapore Food Agency (SFA)
  • Illegal hawking
  • Food Retail Businesses Licenses

Tel: 6805 2871
Submit your feedback at https://csp.sfa.gov.sg/feedback

 

 
South West Community Development Council (CDC)
  • Social assistance
  • Job matching services
 The JTC Summit
8 Jurong Town Hall Road #26-06
Singapore 609434
Tel: 6316 1616
Email: southwest_cdc@pa.gov.sg
Singapore Police Force (SPF)
  • Crime, theft, vandalism
  • Suspicious characters loitering
  • Noise disturbance in public areas

Bukit Batok NPC (24 Hours)
21 Bukit Batok East Ave 4
Singapore 659840
Tel : 1800-665 9999

Bukit Batok NPP (Self-Help Kiosks Only)
Blk 103 Bukit Batok Central #01-00
Singapore 650103

Hong Kah North NPP (Self-Help Kiosks Only)
Blk 370 Bukit Batok Street 31

Jurong East NPC (24 Hours)
No. 92 Boon Lay Way Singapore 609962

Jurong West NPC (24 Hours)
700 Corporation Road
Singapore 649818
Tel : 1800-268 9999